Development Terms

01 Confidentiality & NDAs

We respect sensitive information — but for confidentiality to be meaningful and enforceable, it has to be defined clearly.

• Information is treated as confidential only when it is shared under a clear, written Non-Disclosure Agreement (NDA) that is signed before the information is disclosed.
• Any information shared with us without a prior or clearly-defined NDA in place is not considered confidential, and Piece of Web accepts no confidentiality obligation in respect of it.
• If your project involves sensitive or proprietary information, please ask us for an NDA before sharing it — we're always happy to put one in place.

02 Ownership & Intellectual Property

We respect the journey of every business we work with — and we also protect the craft, systems and know-how that make our work possible. The position below is our default and applies unless your contract explicitly states otherwise.

Ownership

Unless your contract explicitly assigns the rights to you, every solution we develop remains the intellectual property of Piece of Web and is licensed (leased) to your business for use in your operations.

What this covers

• Designs, brand identities and creative assets
• Systems, software, websites and source code
• Analysis, strategy, research and documentation

What this means for you

• You receive a license to use the delivered solution for your business, for the purposes agreed in the project.
• Piece of Web retains ownership of the underlying methods, frameworks, tools, reusable components and source materials we develop and re-use across projects. This is part of what lets us deliver faster and at a higher standard.
• Full transfer of ownership (assignment of all rights) to the client is available only when it is written explicitly into the contract — usually as a separate, agreed arrangement, and it may carry an additional fee.
• Third-party elements (such as fonts, stock assets, plugins or libraries) remain subject to their own licenses.
• Until paid in full: all rights, licenses and deliverables remain the property of Piece of Web until every invoice for the project has been settled in full.

Unless agreed otherwise in writing, Piece of Web may showcase non-confidential work produced for you in our portfolio and marketing.

03 Timelines & Delays

We commit to the timelines in your proposal or contract and we work hard to meet them. Many delays, however, depend on factors outside our control.

• Project timelines assume timely cooperation from the client — including prompt feedback, approvals, content, materials, access and payments.
• Where a delay is caused by the client — for example late feedback, late or incomplete content and assets, delayed approvals, or late payment — the timeline is extended accordingly, and Piece of Web is not responsible or liable for the resulting delay.
• Dates that depend on third parties (hosting providers, domain registrars, payment gateways, app stores or external integrations) are estimates and may shift for reasons beyond our control.
• Piece of Web is not liable for delays or non-performance caused by events beyond its reasonable control (force majeure), including outages, supplier failures, connectivity issues or other exceptional circumstances.

We will always communicate proactively and do our best to keep the project on track.

04 Project Scope & Changes

A clear scope keeps quality high and timelines realistic. Each project's scope is defined in the proposal or contract.

• Work that falls outside the agreed scope (“out-of-scope” requests, or scope creep) is not included in the original price or timeline.
• Additional features, extra revision rounds or new requirements are handled through a separate quotation or change request, and may affect cost and delivery dates.
• Piece of Web is not obligated to carry out out-of-scope work under the original agreement, and may decline, re-quote or reschedule such requests.

We're always glad to grow a project with you — we just do it transparently and in writing, so neither side is caught by surprise.

05 Revisions & Approvals

Each project includes the number of revision rounds set out in the proposal. Once you approve a stage (such as a design direction, a structure or a final build), further changes to that stage are treated as a new request and may be quoted separately. Please review and respond to deliverables within the agreed review period; if no feedback is received within that period, the stage may be treated as approved so the project can move forward.

06 Payments

Fees, milestones and payment schedules are set out in your proposal or contract. Work may be paused on overdue payments, and timelines adjusted accordingly. Where applicable, ongoing services (such as maintenance, hosting or retainers) continue only while their fees are up to date.

07 Relationship to Your Contract

These Development Terms work alongside your signed proposal or contract. Where a signed contract differs from these terms, the contract takes precedence for that engagement.